What makes Testgrid stand tall and shine is responsiveness. To us, responsiveness is about speed and value:

• How fast we respond to the challenges and changing needs of our customers
• The “value” we provide by effectively meeting and exceeding their needs.

To achieve that, we:

• Are flexible, agile and proactive. Always respond in a timely manner.
• Quickly identify and respond to your needs. Follow up and rectify issues promptly.
• Offer tailored and cost-effective solutions. Deliver what is promised, seamlessly and consistently.
• Not only meet but exceed your expectations. Take pride in going above and beyond for you.

We respond to our customers in an average of 9 minutes. Our customer satisfaction score is 93%

We are not a test author – we are vendor neutral and partner with multiple publishers so we can tailor solutions specific to your needs.
We only select our publisher partners after we conduct a stringent evaluation.

Candidate experience is a job seeker’s perception of your company and a poor experience can reflect negatively on your brand.

We provide the best possible candidate experience at every stage of the hiring process by:

• Outlining the recruitment process, giving clear timelines and keeping candidates in the loop every step of the way in order to manage expectations.
• Offering online and offline support to candidates.
• Ensuring our tests are professional and well-designed.
• Leveraging technology such as video interviewing to improve convenience.
• Providing candidates with thoughtful and constructive feedback to improve their self-awareness and growth.

We understand reporting is imperative for HR professionals and Hiring Managers. We can provide standard or customised reports that are:

• Quick to download and easily accessible, with data appropriately protected.
• Presented in an easy-to-understand format so you can interpret the results in a  practical and actionable way.