(APS officers, program administrators, service delivery staff, records officers)
a. Behavioural Assessments
Why use: Behavioural assessments help identify candidates who display reliability, adaptability, and a strong commitment to public service values. In administration, where accuracy, consistency, and impartiality are critical, these assessments reveal how individuals are likely to behave under pressure and in citizen-facing situations.
Competencies assessed:
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Integrity & adherence to public service standards
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Attention to detail
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Adaptability to policy and procedural changes
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Team collaboration & communication
