You can count on us every step of the way.

We are Testgrid and have been providing employment testing and consulting for over 20 years.

WHO

Founded in 1999, Testgrid is a proudly Australian owned employment testing, HR technology and assessment science company.

WHAT

We assist you to optimise selection, accelerate performance, realise exceptional talent acquisition results, excel and surpass your competitors; and achieve your goals.

HOW

Working in consultative partnership with you, we combine responsiveness and reliability with technical expertise to enable you to make smarter, faster and fairer talent acquisition and development decisions.

WHY

We exist to empower organisations to achieve success through people.

My vision is to share our knowledge and expertise and be a source of guidance in helping our customers achieve success.

Why?

To me, having the right people in the right role at the right time translates into a more engaged and happier workforce.

If everyone is more engaged in their work, the world will be a better place.

Gerard Ward, Managing Director, Testgrid

Our Values

Our fundamental beliefs.

Our values support the vision, shape the culture, and make us a partner that you trust.

OPENNESS

To Ideas and to People

We are open to new knowledge and ideas. We encourage our people to be forthcoming, really connect with and participate in our business.

FLEXIBILITY

To Carve Our Own Path

We support our people to create their own work environment and schedule, meet their individual needs, and be able to bring their best to their work.

INTEGRITY

To Deliver What We Promise

We pride ourselves on meeting our own high expectations, and being true to the ethical principles that guide our business.

DIVERSITY

To Broaden Our Perspective

We reach wide and far, to learn new things and meet new people, build an inclusive and responsive business that caters well to our diverse client base.

TEAMWORK

To Achieve as a Partnership

We work together as one team and in collaboration with our clients, to leverage skills and drive successful outcomes.

Delivering technology, employment testing, product and consulting excellence is what we do.

Our Competencies

12 reasons WHY you should partner with Testgrid.

Treating you as an individual to build enduring partnership is just the start.

Reach out if you would like to learn more about the power your people.

What makes Testgrid stand tall and shine is responsiveness. To us, responsiveness is about speed and value:

  • How fast we respond to the challenges and changing needs of our customers
  • The “value” we provide by effectively meeting and exceeding their needs.

To achieve that, we:

  • Are flexible, agile and proactive. Always respond in a timely manner.
  • Quickly identify and respond to your needs. Follow up and rectify issues promptly.
  • Offer tailored and cost-effective solutions. Deliver what is promised, seamlessly and consistently.
  • Not only meet but exceed your expectations. Take pride in going above and beyond for you.

We respond to our customers in an average of 9 minutes. Our customer satisfaction score is 93%

We started in 1999 and are wholly Australian owned. 

We truly understand how to interface human know-how with technology. We are not a generalist, rather, an HR technology and assessment science specialist.

Our depth of experience includes a wide spectrum of businesses of all sizes and across many sectors. Our team brings together real-world recruiting proficiency, learning and development, psychology and training expertise, technology and analytics capabilities to deliver excellence in everything we do.

We deliver value by placing our customers at the centre. We tailor solutions to maximise value, implement them seamlessly, consistently deliver what is promised, work collaboratively and build enduring relationships.

We are not a test author – we are vendor neutral and partner with multiple publishers so we can tailor solutions specific to your needs.
We only select our publisher partners after we conduct a stringent evaluation.

We are a technology company. We harness the power of technology to:

  • Create and operate a stable and secure online platform  
  • Integrate seamlessly into your ATS 
  • Design and set up your virtual candidate assessment centre 
  • Develop tailored solutions for various vertical market sectors
  • Enhance, customise and personalise reporting.

We also ensure our products are mobile optimised and easily fit your current processes and technology requirements, so as not to disrupt your current workflows.

We provide 24/7 support to all customers, no matter how big or small.

We have a dedicated customer success team which ensures the needs of customers are met and provide you with a single point of contact and industry leading levels of service.

We build collaborative partnerships and enduring relationships with our customers.

We take your brand very seriously and aim to be an extension of your brand, values and personality when dealing with your candidates.

To achieve this, we provide the best possible candidate experience at every stage of the hiring process by:

  • Outlining the recruitment process, giving clear timelines and keeping candidates in the loop every step of the way in order to manage expectations.
  • Offering online and offline support to candidates.
  • Ensuring our tests are professional and well-designed.
  • Leveraging technology such as video interviewing to improve convenience.
  • Providing candidates with thoughtful and constructive feedback to improve their self-awareness and growth.

We understand just how important it is to protect your brand equity. We can incorporate your corporate identity and other brand visuals into assessments and reports, giving you the added employer branding touch-points at every stage of your talent acquisition and development processes.

We call this “Branded Experience”.

Diversity in the workforce delivers a multitude of benefits. However, from our experience, unconscious bias in recruitment is still very common. To give all applicants an equal opportunity to showcase themselves, and to ensure you get the best talent from all walks of life, we:

  • Assist you in writing job ads that are non-biased.
  • Put in place blind recruitment processes.
  • Present test results in “standardised” scores or percentiles, rather than raw scores.
  • Utilise a blend of cognitive and behavioural tests to help facilitate unbiased selection of candidates.
  • Provide you with tools, guidelines and advice to assist you to build your awareness of unconscious bias.

Using our technology and talent management expertise, we can:

  • Customise your talent acquisition workflow processes.
  • Integrate seamlessly into your existing platforms.
  • Advise on the most suitable skill assessments and customise the questions.
  • Tailor behavioural interview questions to each applicant’s results.
  • Modify reports to reflect your industry,  values or job categories and levels.
  • Individualise performance management feedback and development opportunities. 

We understand reporting is imperative for HR professionals and Hiring Managers. We can provide standard or customised reports that are:

  • Quick to download and easily accessible, with data appropriately protected.
  • Presented in an easy-to-understand format so you can interpret the results in a  practical and actionable way.

We recognise that highly sensitive data is held within HR systems.

We place great importance on ensuring your data is accessible, accurate, reliable, securely stored and protected from unauthorised access.

  • We have comprehensive policies and practices to minimise risk for all parties.
  • We ONLY store our data in Australia.
  • We are EU General Data Protection Regulation (GDPR) compliant.
  • We are Web Content Accessibility Guidelines (WCAG) 2.0 compliant.

One size doesn’t fit all. We listen to what your challenges are, ask questions to identify your needs and work collaboratively to find the optimal solution.

We offer a number of ways for you to work with us. You can:

  • Purchase “off-the-shelf” packages from us.
  • Pick and mix from our diverse range of talent assessment, technology and consulting services.
  • Let us know your aspirations or business goals or challenge us with your problems and we will collaborate with you to develop a tailored solution.

Contact us to learn more

We're always happy to have an informal chat and share our insights on how to improve your recruitment, employee development and engagement.

Diversity: An Autism Perspective

Diversity: An Autism Perspective A new meaning to ‘thinking outside the box’ Neurodiversity refers to the difference in brain functioning in individuals with conditions of Autism Spectrum Disorder (ASD), Dyslexia and ADHD. Such differences may impact information processing and communication style, but open doors for creative ideas, promoting the ability to think differently. There is [...]

When AI Fails – We Put A Leading AI Algorithm To The Test

When AI Fails - We Put A Leading AI Algorithm To The Test As a quick refresher: artificial intelligence (AI) is an area of computer science focused on creating intelligent machines (or ‘robots’!) that can think and behave just like humans. Using machine learning, we can now train machines to learn from data: they can [...]

How Background Checks Reduce the Risk of Fraud

How Background Checks Reduce the Risk of Fraud How to spot frauds? Why is fraud such a big deal? In Australia alone, the estimated cost of fraud amounts to $8.5 billion annually. Sadly, 60% of fraud cases take over 3 years to detect, 61% of fraud cases result in no recovery, and a whopping half [...]