Because we lead in this sector, our data security and brand credibility are second to none.
RPO
Recruitment Process Outsourcing
At Testgrid, we understand the unique pressures and performance expectations placed on Recruitment Process Outsourcing (RPO) providers. That’s why we offer a powerful suite of scalable, data-driven assessment solutions designed to help RPOs deliver measurable hiring success for their clients — faster, smarter, and more securely.
SOC 2 Accredited
ISO 27001 Certified
Secure, Compliant and Australian Support
With Local Data Storage
RPO providers can trust Testgrid to deliver industry-leading data protection. Unlike many overseas providers, Testgrid is the only psychometric assessment partner fully owned, operated, and supported in Australia.
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Local data hosting – All candidate data is securely stored within Australia in compliance with the Privacy Act.
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Local support – Get responsive service and technical support from our Melbourne-based team.
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Compliance-ready – Our tools meet enterprise and government procurement standards.
Over 26 Years of Expertise
Proven Expertise and Partnership Approach
We don’t just provide assessments — we partner with RPOs to help them win and retain business. With over 20 years of experience supporting enterprise and public sector clients, we bring:
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Market-tested assessments tailored to diverse industries
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Consultative support for tender responses and solution design
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Custom branding options to align with your RPO offering
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Reporting and analytics that deliver real business insights to your clients
Why Testgrid?
Australian Owned
Australian Operated
Over 2500+ Assessments
68% of RPO leaders cite talent shortages as their top client challenge
Meet hiring targets faster by identifying top performers before they enter the client process
Differentiate your service with data-driven selection that reduces client risk and improves retention
Hiring For?
- Government
- Leadership
- Early Careers
- Call Centre
- Volume Hiring
Reduce Risk & Strengthen Client Confidence
Government recruitment requires strict adherence to transparency, fairness, and regulatory requirements.
Testgrid’s Psychometric, Aptitude, and Skills Assessments provide objective, evidence-based tools to help RPOs meet these high standards while improving efficiency.
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Merit-Based Shortlisting – Use unbiased, data-driven assessments to rank candidates.
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Skills Verification – Confirm technical and role-specific competencies quickly.
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Aptitude Testing – Identify cognitive ability, problem-solving, and adaptability in public sector contexts.
Recruit Across Diverse Government Roles
From administration and public service to security, technical, and leadership positions, Testgrid’s solutions adapt to a wide range of government hiring needs.
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Behavioural Assessments – Ensure alignment with public service values and integrity expectations.
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Safety Assessments – Support hiring for operational and field roles with a focus on risk awareness.
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Emotional Intelligence Testing – Select candidates who can navigate complex stakeholder environments and maintain public trust.
Enhance Efficiency in Large-Scale Campaigns
Government recruitment often involves high applicant volumes, strict timelines, and multiple approval stages.
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Interview Scheduler & Video Interviewing – Speed up shortlisting and panel interviews without compromising process integrity.
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Integration with Government Recruitment Systems – Ensure smooth data flow between Testgrid tools and existing ATS platforms.
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Defensible Hiring Decisions – Provide clients with transparent, audit-ready candidate reports to meet compliance obligations.
Find Leaders Who Deliver Impact
Leadership hires can define an organisation’s direction and culture—getting it wrong is costly.
Testgrid’s Behavioural, Emotional Intelligence, and Psychometric Assessments help RPOs identify leaders with the strategic thinking, emotional maturity, and resilience to thrive.
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Behavioural Profiling – Uncover leadership styles, decision-making approaches, and cultural alignment.
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Emotional Intelligence (EI) Testing – Ensure leaders can inspire, influence, and adapt.
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Psychometric Assessments – Measure cognitive agility and problem-solving under pressure.
Leadership Development
A strong leader is more than a skillset—they must align with the company’s vision and values.
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360° Leadership Assessments – Gather feedback from peers, teams, and stakeholders to assess leadership potential and style.
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Psychological Safety Tools – Identify leaders who can foster trust, collaboration, and innovation.
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Custom Role & Competency Profiling – Tailor assessments to the specific organisational context.
Reduce Risk & Strengthen Client Confidence
Executive hires involve high stakes—both reputationally and financially.
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Evidence-Based Decision Making – Support RPO clients with defensible, data-driven hiring recommendations.
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Post-Hire Development Programs – Use assessment insights to guide onboarding and leadership coaching.
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Integration with RPO Processes – Embed Testgrid tools into existing workflows for a seamless experience.
Identify Potential, Not Just Experience
Early career candidates often lack extensive work history, making it harder to predict performance from CVs alone.
Testgrid’s Psychometric, Aptitude, and Behavioural Assessments give RPOs the tools to uncover capability, learning agility, and cultural fit from the start.
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Cognitive Ability Testing – Identify candidates who can learn quickly and adapt.
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Behavioural Profiling – Match personality traits to role demands and company culture.
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Skills Assessments – Confirm baseline literacy, numeracy, and technical skills where required.
Streamline High-Volume Campaigns
Graduate and apprenticeship programs attract large applicant pools, requiring efficient screening without compromising candidate experience.
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Automated Shortlisting – Use data-driven assessments to rank candidates objectively.
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Interview Scheduler & Video Interviewing – Coordinate and conduct interviews at scale, reducing admin for RPO teams.
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ATS & Platform Integration – Keep the process seamless and connected from application to offer.
Support Long-Term Success & Retention
Securing the right early career talent is only part of the equation—keeping them engaged is key.
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Emotional Intelligence Assessments – Select candidates who can build relationships, handle feedback, and navigate new environments.
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360° Feedback & Psychological Safety Tools – Help clients develop supportive managers and inclusive workplaces that retain top young talent.
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Evidence-Based Hiring – Reduce early attrition by aligning candidates with roles where they can thrive.
Screen for Service Excellence at Scale
RPOs managing call centre recruitment face the challenge of processing high applicant volumes while ensuring quality hires who can thrive in fast-paced, customer-facing roles.
Testgrid’s Psychometric, Aptitude, and Behavioural Assessments quickly identify candidates with the communication skills, problem-solving ability, and temperament to deliver outstanding service.
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Cognitive & Verbal Reasoning – Assess ability to understand and resolve customer queries efficiently.
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Behavioural Profiling – Spot candidates with resilience, empathy, and conflict management skills.
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Skills Testing – Verify typing speed, data entry accuracy, and multi-tasking ability.
Accelerate the Hiring Process
In call centre environments, speed-to-hire is crucial to meet service level agreements and campaign deadlines.
Testgrid’s Interview Scheduler and Video Interviewing tools remove bottlenecks, allowing RPOs to process and shortlist candidates in days, not weeks.
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Automated Scheduling – Coordinate hundreds of interviews with minimal admin effort.
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Asynchronous Video Screening – Review candidate responses at any time, maintaining consistency and efficiency.
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ATS Integration – Seamlessly connect with your existing RPO recruitment systems to streamline workflows.
Improve Retention and Performance
High turnover in call centres impacts client satisfaction and operational costs. Testgrid’s Emotional Intelligence Assessments and Psychological Safety tools help identify and develop employees who are more likely to stay and perform.
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Measure EI – Find candidates who can manage stress, build rapport, and adapt to changing demands.
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Post-Hire Development – Support clients with leadership and 360° feedback assessments to create positive, supportive team cultures.
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Evidence-Based Hiring Decisions – Use data to match candidates to roles where they’ll excel long-term.
Rapid Candidate Screening at Scale
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Psychometric & Aptitude Assessments
Identify high-potential candidates faster by measuring cognitive ability, problem-solving skills, and learning agility—essential when processing thousands of applicants. -
Behavioural Assessments
Uncover traits linked to performance and cultural fit to ensure volume hiring campaigns deliver quality outcomes, not just speed. -
Skills Assessments
Quickly verify role-specific capabilities for technical, trade, and customer-facing positions. -
Safety Assessments
Reduce incident risk by identifying candidates with high safety awareness—critical for large intakes in industrial, manufacturing, or field roles. -
Pre-Employment Verifications
Automate background and credential checks to streamline compliance in bulk recruitment.
Reduce Time-to-Hire Through Automation
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Interview Scheduler
Coordinate hundreds of interviews in days, not weeks, removing the bottleneck of manual scheduling. -
Video Interviewing
Enable asynchronous or live interviews to assess more candidates in less time, with consistent evaluation criteria. -
Integration with ATS & RPO Platforms
Seamlessly connect Testgrid to your existing recruitment tech stack, ensuring data flows across sourcing, screening, and onboarding.
Improve Quality & Retention
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Emotional Intelligence Assessments
Identify candidates with the empathy, adaptability, and resilience needed for customer service, healthcare, and leadership roles at scale. -
Psychological Safety & 360° Assessments
Support long-term workforce success by developing leaders who foster inclusive, high-performing teams. These can be offered as value-add services to RPO clients post-hire.
Enhance Employer Brand in Volume Campaigns
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Consistent Candidate Experience
Automated, objective assessments ensure every applicant—whether one of 50 or 5,000—receives a fair, branded, and engaging process. -
Data-Driven Insights
Access real-time dashboards to track candidate quality, diversity metrics, and hiring funnel performance across multiple campaigns.
“Testgrid helped us cut time-to-hire by over 90% while improving diversity and confidently selecting high-potential graduates aligned to our values.”
– Government Employee
RESULTS
94%
Completion Rate
CX
Boosted Candidate Experience (CX)
D&I
Improved Diversity
Quality
Boosted Hiring Quality
“The calibre of candidates at the engagement centres is much higher”
– Tracy Wright | Lead, Service Proficiency, NAB
RESULTS
$7.4M
Cost savings per year
20%
Required engagement sessions
80%
Candidates successful in final engagement
700 > 50 hrs
Reduction in recruitment time
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