SKILLS – HAS DONE

SKILLS ASSESSMENTS

Skills assessments measure whether candidates have the practical abilities needed for the role, developed through training, practice, and experience.

Our extensive range of commonly used skills assessments cover skills across areas such as admin and clerical, data entry, typing, desktop and software, coding, data mining and analytics, digital literacy, industrial, retail, call centre and customer service, healthcare and medical, mathematics, finance and accounting, sales and business, cybersecurity, programming, and Microsoft Office.

They may include simulations and scenario-based questions, and are closely aligned with specific roles.

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What do Skills Assessments Assess?

Skills assessments assess whether someone can do the tasks needed for the role.

SKILLS ASSESSMENT

Customer Service

Our Customer Service skills assessments identify and measures candidates ability to perform in customer service role.

This includes the hard skills involved in a role, including the use of technology and process to the soft skills that are required to provide a positive experience for your customers.

These assessments can determine such elements as a candidate’s ability to up-sell to their ability to follow cyber security and compliance guidelines.

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Benefits & Use Cases

Identify personable, patient, and professional candidates
Discover candidates who can handle and respond to complex customer service challenges

Hire people with the skills and experience you require who will resolve problems with a customer-centric attitude

SKILLS ASSESSMENT

Technology

Our extensive range of Technology assessments range from establishing candidates’ ability to use certain software or platforms within a number of roles.

Some examples include a Graphic Designer’s ability to use the Adobe Suite to Digital Marketing professionals ability to use Google Ads.

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Benefits & Use Cases

Reveal a candidate’s true technical skills and diminish the margin for skills information lost in communication.
Save valuable time by shortlisting candidates with correct skills and knowledge

Ensure versatility and security in your industry
Increase productivity

SKILLS ASSESSMENT

Cyber Security Assessments

Cyber-security assessments are essential for identifying vulnerabilities, evaluating risks, and strengthening an organisation’s digital defences. By systematically analysing systems, networks, and processes, these assessments provide a clear picture of potential threats and weaknesses that could be exploited by cybercriminals. They help businesses ensure compliance with industry regulations, protect sensitive data, and safeguard operations against disruptions.

Whether conducted as a one-off audit or part of an ongoing security strategy, cyber-security assessments empower organisations to proactively address risks and build a resilient security posture in an increasingly complex digital landscape.

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Benefits & Use Cases

Identify vulnerabilities early – Detect security gaps and weaknesses before they can be exploited
Reduce risk of cyberattacks – Strengthen defences to prevent breaches, data theft, and system downtime
Ensure regulatory compliance – Meet industry standards and legal obligations, avoiding penalties

Protect sensitive data – Safeguard customer, employee, and business information from unauthorised access
Improve incident response – Enhance preparedness to detect, contain, and recover from security incidents quickly
Support informed decision-making – Provide clear, actionable insights to guide security investments and priorities

SKILLS ASSESSMENT

Office Skills

We have a variety of assessments that allow you to measure your candidates’ competency with the full range of Microsoft Office’s technology suite and other technology types.

With these assessments you can identify candidates ability with Microsoft Word, Excel, Powerpoint and other systems and measure the level of experience the candidate has with these systems.

These assessment are crucial in the vast majority of office roles and can include assessments that measure to typing speed all the way through to advanced Microsoft Office skills.

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Benefits & Use Cases

Enhance your organisations productivity
Guarantee that your hire people with the right certifications, skills and MS Office training.

Narrow down your candidate pool
Reduce bias with objective results

SKILLS ASSESSMENT

Professional

Are you looking for a Chartered Accountant, Management Consultant or a Head of Marketing?

These assessments measure your candidates’ ability to perform the functions in this role. An example would be a Head of Marketing candidate’s to create a strategy or an Accountant’s ability to analyse financial data.

These assessments are crucial when hiring mid to senior level staff and allow you measure the candidates practical ability in a plethora of disciplines.

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Benefits & Use Cases

Reduce time-to-hire by shortlisting the right candidates
Ensure consistency in your recruitment process

Validate candidate claims
Use to personalise development plans post hire

SKILLS ASSESSMENT

Blue Collar

These assessments include tasks associated with a number of blue-collar roles.

These can be quick assessments to determine candidates’ ability to use a fork lift, Warehouse Safety and processes or an Engineers ability to use software or technology specific to their industry.

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Benefits & Use Cases

Ensure candidates possess necessary skills that aren’t evident in interviews such as time-management and critical thinking
Mitigate bias

Predict performance with a high degree of certainty
Differentiate between similar candidates

FAQs

What are skills assessments?

Skills assessments evaluate whether candidates have the practical, job-specific abilities required to perform effectively in a role. These tests measure hands-on skills developed through experience rather than personality or cognitive ability.

What types of skills can be assessed?

Testgrid offers a wide range of assessments covering:

Admin & clerical
Data entry & typing
Microsoft Office
Programming & coding
Cybersecurity
Finance & accounting
Retail, sales & customer service
Healthcare & medical roles
Call centre & digital literacy
Mathematics, data analysis & industrial roles

How are the assessments structured?

They often include real-world simulations and scenario-based questions to replicate on-the-job tasks and measure actual job readiness.

Why should I use skills assessments in hiring?

They provide objective evidence of a candidate’s practical capabilities, reduce the risk of hiring based on assumptions, and help identify top performers faster.

Are these assessments customisable to specific roles?

Yes. Testgrid’s skills assessments can be aligned with the exact requirements of your role or industry, ensuring relevance and accuracy.

Who should use skills assessments?

They’re ideal for hiring managers recruiting for hands-on, technical, or high-volume roles where job-specific experience and competency are essential.

Can candidates cheat on a skills test?

Many of Testgrid’s skills assessments use secure testing environments and simulation-based formats, which make it difficult to game the system and better reflect real ability.

How long do the assessments take?

Assessment length varies by skill but typically ranges from 15 to 45 minutes, depending on the complexity and level of the role.

Can these assessments be used for internal upskilling or development?

Yes. Skills assessments can also be used to identify internal training needs, benchmark team capabilities, and guide learning & development initiatives.

Are the skills assessments mobile-friendly?

Many assessments are available online and are compatible with both desktop and tablet devices, although simulation-based tests are best completed on a computer for optimal experience.